Shipping policy
Last Updated: March 26, 2026
At Pink Stones, we aim to deliver your electronic products safely and efficiently across India. Please read this Shipping Policy carefully to understand how your order is processed and delivered.
Order Processing All orders are processed within 1–2 business days after successful payment confirmation. Orders are not shipped or delivered on Sundays or public holidays. During periods of high demand, processing and shipping may take slightly longer. Any significant delay will be communicated via email or SMS.
Shipping Coverage Pink Stones currently ships across India only. Delivery is subject to courier serviceability in your location.
Estimated Delivery Time Metro cities: 3–5 business days Non-metro cities and towns: 4–7 business days Remote or rural locations: 6–10 business days
Delivery timelines are estimates and may vary due to courier delays, weather conditions, regional restrictions, or other unforeseen circumstances.
Shipping Charges Shipping charges, if applicable, will be displayed at checkout before payment. Free shipping may be offered on selected products or during promotional periods at Pink Stones's discretion.
Order Tracking Once your order is shipped, you will receive a tracking ID via email or SMS. You can track your shipment using the provided link to view real-time delivery updates.
Packaging and Safety All Pink Stones products are securely packed to minimize the risk of damage during transit. If you receive a visibly damaged package, do not accept the delivery and contact our support team immediately.
Delivery Issues If you experience any of the following issues:
- Delayed delivery
- Incorrect product received
- Damaged product
Please contact us within 24 hours of delivery with your order ID and supporting proof (such as images or an unboxing video, where applicable). Requests raised after this window may not be accepted.
Address and Contact Details Customers are responsible for providing complete and accurate shipping information at checkout. Pink Stones will not be responsible for delays, failed deliveries, or returns to origin caused by incorrect or incomplete address or contact details.
Cash on Delivery Cash on Delivery is not available. All orders on Pink Stones must be prepaid.
Changes to Shipping Policy Pink Stones reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be published on this page and will apply to future orders.
Contact Information For shipping-related queries, please contact us at:
Email: support@zop.in